Terms and Conditions

Able C&C US represents North American partnerships, including the United States, Canada, & Mexico.  If you are a wholesaler in another country and wish to partner with our brands, please contact our headquarter office.

 

Confidentiality

Wholesale prices and pricelists of Able C&C US are confidential and for use of the customer only.

 

Registration and Security

If you wish to purchase any products or use certain services on the Website, you must open an account with us through our registration process and provide the required information to us. You agree to maintain the strict confidentiality of your account and any passwords issued to you for your use of or access to the Website or any portion thereof, and you agree not to allow any other entity to use any username(s) or password(s) that are issued to you. You shall be responsible for all activity that occurs under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. All information provided to us will be used in accordance with our Privacy Policy.

 

Colors

We try to display the colors of our products as accurately as possible. Nevertheless, the colors shown through your monitor will vary by customer and hardware, and we cannot guarantee that your monitor's display of any color will be accurate.

 

External Links

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.

 

Modification of the Website and the Services

We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Website, including, but not limited to, content, features, or hours of availability. We may also impose limits on certain features of the Website or restrict your access to part or the entire Website without notice or penalty. We may suspend or terminate your account or your use of the Website at any time, for any reason, or for no reason at all.

 

Reseller Authorization

We will not authorize any exclusive rights for wholesalers to sell on behalf of our brands.  Currently, we are not authorizing or granting reseller authorization for the following platforms:  Amazon US, TikTok, Walmart.com & Target.com.  Failure to abide by this agreement will result in partnership termination immediately. 

 

Order process & requirements

It is the responsibility of the retailer to provide a resale certificate, reseller’s license, or sales tax permit before processing any others. 

The # of units per carton displayed next to each item is the minimum amount allotted per sku.  Cartons cannot be split.

Orders received by 12noon EST will be processed the same day.  Order adjustments can only be made within 1 hour of the order placed.  After 1 hour, an order cannot be changed and/or cancelled.  Please email sales@ablecncus.com if immediate assistance is needed.

A minimum amount of $300 in products is required to process an order.  Orders totaling $800 or more will be offered FREE SHIPPING.  Orders will take approximately 10-14 business days to process and ship once submitted with payment.  Special orders or backorders may require additional time and shipping status will be handled on case by case basis.  In the event an item is backordered and/or discontinued, you will be notified via email as a partial shipment may take place till stock is refilled.

Orders will be shipped via DHL or UPS.  Signature upon delivery is required for all orders.  Express delivery is available for an additional charge.  We will not be held responsible for shipping delays caused by the carrier.

 

Payment terms

Orders will not be processed without payment in full. Acceptable payments are as follows:  ACH Payment/Wire, Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Meta Pay, & Amazon Pay.   A processing fee will apply to all payment options with the exception of ACH Payment/Wire.

 

Pricing

Prices are subject to change with notice in the event of price increase, through the website.

 

Return and exchange policies

It is the customer’s responsibility to inspect merchandise upon receipt. Any merchandise with visibility damage must be noted to the delivery service upon receipt.  It is the resellers responsibility to notify Able C&C Sales department within 5 days of delivery in the event there is an issue with any of the products received.  This includes, without limitation, claims related to shortage, quality, or specification.

 

For the fastest return authorization, simply email  sales@ablecncus.com with the order #, date of purchase & pictures of the defective item(s). In the event a product is defective you can return the product for a full refund or exchange.  Once return is approved, please allow a refund or exchange within 5-7 days.  We reserve the right to approve and decide on returned items.  In the event a customer has an allergy to one of our products, we ask for a picture of the allergy and explanation.

 

Returns from 3rd party vendors will not be accepted at our Missha/A’pieu US headquarters. Please contact the 3rd party vendor you dealt with directly.

 

We are not responsible for items lost/damage during the initial return.

 

It is the reseller’s responsibility to store all products at the proper temperature and rotate items according to expiration dates.  Returns will not be accepted for items not sold. 

Products labeled as outlet, deeply discounted, final sale, or a special buy out are non-returnable.  Product after the listed expiration date is still okay to use provided it was not opened. 

 

Contact

All inquiries can be emailed to sales@ablecncus.com  We will respond within 24 hours during the regular business week.  Inquiries sent on the weekends will be returned on the next business day.